FAQ
General Questions
We do not offer samples at this time, but our products are backed by a 30-day money-back guarantee.
It is ok to apply the product around your eye but with any product, you never want to put anything directly under your eye below your lashes as the product can run into your eye causing irritation. Putting too much product directly under your eye can also cause puffiness. When applying product around the eye it is best to pat it on with your forefingers as the skin is thinner and more delicate.
All of our products are great for all skin types including sensitive skin. Kaolin is one of the ingredients in our Clay Mask. Kaolin is an ideal clay treatment for those with dry skin, as it effectively softens the skin. It is wonderful for conditions like eczema, acne, and dryness. The Night Cream is incredibly nourishing to the skin and has Hawaiian beeswax which is an effective treatment for dry skin and issues like eczema. It creates a protective barrier, soothes skin, and is a humectant that helps seal moisture.
You can try to 'trade off' by using The Gold Serum in-between days of use, or every other day and see how your skin reacts to it. However, it is possible that Retinol-based products and the ingredients they usually contain may cause irritation by combining two different products with ingredients and formulations. Another reason is that you really don't get to experience what many of our customers prefer as a Retinol alternative on its own.
Another alternative would be to do a patch test combining the two products. They are two different types of Vitamin A. We always recommend a consultation with your dermatologist or skin care specialist, if you have any concerns about any products.
It is best to leave time between sessions for healing. Typically, treatments should be done 1 to 2 times a week, leaving 3-5 days between for healing. This may vary depending on your tolerance and intensity.
Do not use the Derma Roller on active/open acne as it can spread bacteria and cause more acne. Wait until your acne has completely healed.
We recommend taking two capsules a day. One in the morning and one in the afternoon.
Our Marine Collagen is sourced from “Red Snapper.
We searched all over the globe for the most effective source of grass-fed colostrum and found our First 4 Hour Milking Grass-Fed Colostrum sourced from of a small family-owned farm in Wyoming. Colostrum is a secondary product of dairies, milk of course being the first. The colostrum is flash pasteurized at 161 F for 15 seconds to provide product safety while preserving maximum quality. The calves are fed first and given all the colostrum they need before the surplus is harvested, thus ensuring the health, strength, and vitality of the calves and the future of dairy herds.
Our Clay Mask usually takes about 15-20 minutes to dry when applied evenly. This may vary depending on the thickness of the mask.
This is a common reaction. The Clay Mask creates microcirculation and brings blood to the surface of the skin while it is absorbing impurities. Because of this, redness will be present and very noticeable in the areas the mask was used. This redness typically lasts about 30-45 minutes. If irritation does persist, discontinue use and consult a physician.
We have had many customers use our products during their pregnancy with fantastic results! However, we recommend reaching out to your doctor/physician and sharing all of our product information/ingredients first to ensure that the particular usage is ok and approved by them.
We caution against this. Depending on the severity of the burn you may need to take several weeks off of using The Clay Mask to allow the delicate skin to heal.